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Computer Networking Engineer/IT Services • 2001-Present
- Currently provide technical support, computer networking
design, hardware building, hardware repair and hardware and
software installation for a small five-person business using UNIX
and Windows 2003 servers and Windows 2000 and XP desktops and
laptops.
Computer Networking Engineer • 1999-2001
- Performed maintenance, operation, and hardware building,
installation and design duties on UNIX server clusters for
EA/Origin's MMORPG Ultima Online.
- During this period, Ultima Online had an average of 250,000
active subscribers. Server clusters consisted of seven IBM-PC
servers running a UNIX operating system. Origin's networking
department was responsible for deploying and maintaining 150+
servers located throughout the United States, Europe and
Asia.
Customer Service Manager • 1998-1999
Customer Service Representative • 1997-1998
- Provided in-game support and was promoted to manage support
personnel for EA/Origin's MMORPG Ultima Online.
- While a customer service manager, learned the UNIX operating
system in order to perform routine maintenance, troubleshooting
and server restarts and updates.
Northwest Alabama Bureau Chief • 1996-1997
- Managed a four-county-coverage television news bureau in
Northwest Alabama. Duties included generating, writing and
editing multiple news stories per day to be reported live during
station evening newscasts. Duties also included building and
maintaining contacts and news sources, monitoring police, fire
and emergency management communications and providing 24 hour/7
day a week on-call coverage for breaking news events in the
bureau's coverage area.
Mobile Satellite Truck Operator/Videographer • 1995-1996
- Responsible for deploying the station's satellite truck to
locations inaccessible by conventional live technology for live
on-air reporting during the station's newscasts. Also responsible
for locating and tuning in satellites, uploading and downloading
video from and to the truck, and shooting and editing video shot
at remote locations.
Reporter/Videographer/Editor/Video Playback • 1994-1995
- Generated story ideas then conducted interviews and shot video,
wrote copy and edited videotape to produce ready-for-air news
stories. Also deployed the stations live news vehicles to
on-location news events and tuned in and shot video for live
presence in the station's newscasts. Also provided live tape
playback in a multiple tape machine environment for the station's
newscasts.
Reporter/Videographer • 1993-1994
- Generated story ideas then conducted interviews and shot video,
wrote copy and edited videotape to produce ready-for-air news
stories. Also responsible for generating story ideas, reporting,
conducting interviews, shooting, and editing video for a weekly
West Texas feature series.
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